1. Buyer Cancellation
Orders may not be cancelled once placed unless the Seller agrees.
Service fees are non-refundable unless required by law.
2. Seller Cancellation
If a Seller cancels:
- Buyer will be refunded
- Seller may incur penalties or suspension
3. Refund Requests
7days
Refund disputes must be submitted within 7 days of delivery to:
carly@topshelftrends.co
We review disputes at our sole discretion.
4. Non-Refundable Situations
Refunds are generally not provided for:
- Buyer remorse
- Minor listing description differences
- Shipping delays outside Seller control